Client Services Executive

Operations, Amsterdam

Client Services Executive

Operations, Amsterdam

Client Services Executive
Fintech
Amsterdam 

Working as part of the CSP Team from our office in Amsterdam, we are looking for someone with at least 1 year’s experience in an office environment, who is ambitious, bright and enthusiastic to grow in the finance sector. 

This is an excellent opportunity to join a rapidly growing, international company in a role which offers professional growth and career progression.

About You

No specific experience is required and training will be provided, however existing knowledge of international payments and/or the trust sector is an advantage.

Previous experience with Salesforce and/or Zendesk will also be beneficial.

The role is fast-paced and demanding, and attention to detail and the ability to work efficiently under pressure are a necessity. 

Work will be mostly conducted in English so fluency, both written and verbal, is essential. Speaking Dutch or French will be considered advantageous.

The successful candidate will be:

Energetic yet focused, with the desire to provide a high level of service to clients
A strong communicator, both written and verbally
Proactive, with the ability to work within strict time-frames and under pressure
Fast and keen learning, with the ability to multitask and prioritize workload appropriately
Diligent, with excellent attention to detail.

The Job

The CSP Client Services Executive is responsible for taking care of the administrative requirements of accounts from corporate service providers from the very beginning at the onboarding stage, throughout their relationship with Ebury.

Responsibilities will include:

  • Point of contact for clients for all operational queries
  • Building and maintaining strong relationships with clients
  • Working with other teams across Ebury to ensure a seamless experience for clients, resolving any issues that arise during the process
  • Providing the sales director of the team with operational support
  • Independently taking on various tasks within the team
  • Being involved in client KYC, onboarding, payments, account administration and more.

Interested?

Apply today to change the FinTech Industry