Administrator - Partnerships
Administrator - Partnerships
Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.
Headquartered in London & with offices across Europe opening in Dubai, North America and APAC, we empower businesses that want to trade and transact internationally. We drive innovation through technology, providing businesses with the tools they need to manage their international trade and support their growth, including import lending, currency and risk products, and payment and collection facilities.
The talent of our 700+ multicultural staff, combined with our cutting-edge technology, tailored product range, and exceptional customer service, has enabled us to double in size year after year. Today we have 18 offices across the world, with even more exciting expansion plans to come.
Even through our tremendous growth, we maintain a vibrant and enjoyable company culture, and those who excel in our highly meritocratic and fast-paced environment will be generously rewarded.
Are you ready to disrupt financial services?
The role will involve supporting the solutions team in all aspects of growing the business and managing client relationships. The solutions team is split in two, one part being the Sales Generation team, the other the day-to-day dealing of our clients. You will be working with both teams to help with the administrative duties that arise from these roles.
The solutions team is a department of Ebury that works on non-direct client relationships. We work with our partners to service their clients in the most efficient way. The role is an excellent opportunity to work in a fast-paced environment with a small but exciting team, and gain a greater understanding of the FX market. You will be involved in all stages of the client life-cycle and gain an excellent overview of our department.
The role will be comprised of two key areas of supporting both the Sales and Dealing teams.
RESPONSIBILITIES - SALES
Taking meeting notes
Assisting with diary management for the Head of Sales
Direct client contact - follow up emails
Organising meetings between the sales team and clients
Liaising with compliance and onboarding teams with the acquisition of new clients
Using CRM systems to process new applications
RESPONSIBILITIES - DEALING
Working closely with the Dealing team to understand their processes
Acting as Dealing Support
Managing communications between Ebury Solutions and their partners
Inbox management - supporting the team with operational queries, etc.
THE IDEAL CANDIDATE WILL BE/HAVE
Driven and eager to progress in a fast-paced environment
A fast learner with a can-do attitude
Customer service orientated
Excellent attention to detail
Work well under pressure
The ability to work within strict time frames
Good at multitasking
Good working knowledge of Microsoft and/or Google systems a plus
1 year + experience in a customer or client facing role required
An interest in Sales or Financial Services a plus
Minimum GCSE level education required
Competitive entry-level salary